Pre-launch review draftThis page is not yet effective for commercial sales. Checkout must remain disabled until the listed business and legal decisions are approved.

Version 2026-09-01-draft

Support

The verified contact path for StarTaps account, order, privacy, accessibility, and security questions.

Contact

The monitored support address is pending verification and will be published here before checkout opens. Include the general topic and a provider/order identifier only when needed. Do not include card data, credentials, MFA codes, or unrelated customer information.

What support can help with

Account access and secure recovery.
Order claim, business setup, branding, production, tracking, and NFC behavior.
Subscription cancellation, payment-provider reconciliation, refund review, and disputes.
Analytics questions, destination changes, privacy export/deletion requests, accessibility, and security reports.

Verification

StarTaps may verify control of the authenticated account, purchase email, business, or order before discussing private information or changing fulfillment. Support will never ask for a password, full payment-card number, API key, webhook secret, or MFA seed.

Availability

Support hours and response targets are not yet approved. Those commitments and a verified deliverable support mailbox remain launch gates and will be published before commercial checkout opens.

Questions or requests

A monitored support address will be published here before checkout opens. Do not send sensitive information to an unverified address.